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EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Vulnerability ManagementIdentify unknown cyber risks and routinely scan for vulnerabilities
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Identity ManagementSecure and streamline client access to devices and applications with strong authentication and SSO
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Cloud App SecurityMonitor and manage security risk for SaaS apps
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SASEZero trust secure access for users, locations, and devices
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SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
ITBoost: Software & Tools for IT Documentation
Connect the dots between your external IT documentation tools to bring data together
Managing multiple IT documentation systems is more than just time-consuming—it’s costly. ITBoost is an intuitive IT documentation software that decreases platform dependency and costs by consolidating separate IT documentation tools. From customer knowledge bases to devices and everything in between, ITBoost ties it all together for a seamless, streamlined experience that saves your team time and headaches.
ITBoost features that transform your business
Centralized documentation
Create efficiencies across your organization with a fully integrated platform that puts all of your business intelligence, customer data, and IT documentation in one place.
Asset discovery
Automatically discover, collect, and consolidate customer asset data with less manual work, plus choose from a suite of cloud integrations to deliver more data with less effort.
VoIP integrations
Streamline your client service operations with a solution that gives every tech each customer’s IT documentation they need to deliver consistent, high-quality support.
Personalized templates
Build your knowledge base with customizable templates that allow you to tailor articles to your unique business and client support needs.
How can ITBoost software benefit your TSP?
Improve service delivery
Drive smoother, smarter, and more efficient service delivery with a solution that cuts out the noise—giving you easy access to the data that matters most.
Increase operational efficiency
Reduce the tedious, time-consuming manual work that comes with switching back and forth between disparate solutions—speeding up service time.
Decrease platform dependency
Say goodbye to managing disconnected systems for different data sources and tasks, and hello to ITBoost—the only IT documentation software you need.
“Before ITBoost, we didn’t have a centralized place for documentation. If any of our team had it, they made it themselves, and not everyone knew where it was or had access to it. Now we have standardized documentation with rights management and version control that all of our technicians use to deliver faster, more profitable support to our customers.”
Centre Technologies
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IT Documentation
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IT Documentation Buyer’s Guide checklist
You’re on your way to improving operational efficiency by considering IT documentation software, but what are some of the top features you need?
IT Documentation
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